Support

Product Introduction

nea days is a daily wellness app that helps you build habits, learn about health, and get personalized recommendations. Live healthier. Feel younger.

Frequently Asked Questions

1. Where are my records stored?

From the version where account features become available, your records are automatically synced to the cloud under an anonymous account. Once you link an Apple or Google account, you can find your records again after switching phones; without linking, they cannot be recovered.

2. Can I use the app without linking a sign-in?

Yes, you can use nea days fully without linking a sign-in. From the version where account features become available, linking an Apple or Google account lets you recover your records after switching phones.

3. How do I delete my account and data?

From the version where account features become available, you can go to Me → Account → Delete Account in the app. Once deleted, your cloud account and records are removed as well.

4. Will my records disappear if I switch phones?

From the version where account features become available, as long as you’ve linked an Apple or Google account, signing in to the same account after switching phones or reinstalling the app will recover your records; without linking, they cannot be recovered.

5. How can I contact you?

Feel free to email us at hello@neadays.com — we’ll receive your message. We don’t have a fixed response time yet, and we appreciate your understanding.

This content is for general wellness reference only and is not a substitute for professional medical advice.